Delivery

All goods are in our warehouse in Sillamäe and orders are prepared immediately after receipt of payment, we ship orders every working day at approximately 12:00. Usually in Estonia, the order arrives at the machine you have chosen in 2-3 working days.
For delivery, we use postal machines of the following companies:

• Smartpost: 3.99€ Estonia, 10.95€ Finland.
• Omniva: 3.00€ Estonia, 5€ Latvia, 6€ Lithuania.
• Also, by agreement, it is possible to use other delivery options convenient for both parties (it is necessary to discuss before placing an order).
• There is a possibility that it will be impossible to use a postal machine with a large order, then we will contact you and clarify the solutions.
• Please note that on holidays and weekends, international payments are received on the next business day, and if you want to receive your order as quickly as possible, you should send us a screenshot or .PDF file about payment.
• Sweden and Germany courier DPD 37€. Delivery to the address by courier. There are restrictions for hard-to-reach regions of Sweden (see the table of indexes below):
  

  11115	42673	47161	61995	86296
  13025	43265	47190	62465	86592
  13033	43295	47195	66191	87195
  13034	44271	47471	74291	89190
  13036	44298	47474	74296	89196
  13038	44448	47492	74297	89340
  13039	45179	47496	76015	89691
  13041	45196	47550	76017	90422
  13042	45250	53199	76018	90596
  13044	45251	54291	76019	90788
  13045	45252	57292	76021	91335
  13055	45290	57293	76112	91342
  13056	45291	57295	76193	91496
  14898	45296	59374	76194	91834
  14995	45393	59391	76196	93232
  15393	45491	59392	76197	93235
  18129	45631	59393	76453	94146
  18352	45692	59471	76457	94534
  18491	45740	61025	81963	94591
  18495	45773	61027	82493	95244
  18497	45795	61199	82592	95250
  29407	45797	61331	82595	95291
  37290	45991	61335	82673	95295
  37371	45993	61498	82677	97455
  37494	47141	61593	82691	97499
  38391	47143	61596	82996	97592
  39477	47144	61992	86291	97595

As a rule, on weekdays we carry out delivery to the machine in 90% cases within 24 hours (maximum 7 days in unforeseen circumstances) after receiving payment, or an e-mail with a payment confirmation. If the order is urgent and needed by a certain date, we advise you to contact us to clarify the dispatch date in advance.. (Bank transfers take significantly longer on weekends.) Once your order has been dispatched, delivery times will depend on the courier you choose. If you need to change an order that has already been placed, write or call us, tell us the order number and your wishes. If your order has not arrived within 5 business days, please contact us.

When ordering goods such as chocolate, cocoa butter, almond flour and isomalt in large quantities, we pack them in one package by default.
For example: ordering 3 x 400g white chocolate - you will receive a package of 1200g. If you would like to receive each pack separately, please contact us in advance.

Please note that the Smartpost parcel machine we use for sending is located on the premises. This allows you to maintain the required storage temperature of food products all year round. You can't say the same about other machines.
In severe frost and especially in hot weather, the use of Omniva- and DPD- vending machines for sending food products is not recommended.
Candeebaar is not responsible for damaged goods if the customer still decides to use unsuitable delivery methods despite extreme weather conditions. But we, as a responsible company, will definitely warn the client about the possible risk. In the event of an unforeseen change in the weather and the resulting damage to the goods, we will reimburse the client's costs in full.

Delivery IDA VIRU

by cities (Sillamäe, Voka, Toila, Oru, Jõhvi, Akhtme, Kukruse, Kohtla-Järve, Narva-Jõesuu, Narva) Ida-Virumaa free shipping is available for orders over from 30€. Delivery is carried out on Thursdays from 12:00 to 20:00 to your home address. It is advisable to place an order no later than one day before the day of delivery. We will agree on the exact delivery time by phone.
For orders under 30€, the shipping cost is 2.95€.

Pickup at Sillamäe Viru pst 2a: we are not always on site, so the time when you want to pick up your order must be agreed upon in advance.

Payment
Our details:
Canecandy OÜ
EE822200221072596091
Our address: Viru pst. 2a, 40232 Sillamäe

SWEDBANK
Bank address: Liivalaia 8, 15040 Tallinn
SWIFT/BIC code: HABAEE2X
Reg. number: 10060701

• Bank Payment. Direct payment. Payment is made using the details received when placing an order, the five-digit order number is used as an explanation for the payment. For payments from outside Estonia, additional data may be required, and it may also be necessary to select "international payments".

• Bank Link. Payment using a bank link. This option has been proven to work in Estonia, for other countries it is recommended to use direct payment.
• When placing an order for a company — specify the name of the company and, if necessary, 0% VAT accounts within the EU — the company's VAT number in the company name line.